Terms of Service

The agreement that governs your use of Casora.

Last updated: May 2, 2026

These Terms of Service (the "Terms") are a legal agreement between you and Masas Technologies, LLC, a Delaware limited liability company ("Casora", "we", "us", or "our"). They govern your use of the Casora mobile application, our website, and any related products and services (together, the "Service").

Please read these Terms carefully. By creating an account, downloading the app, or otherwise using the Service, you agree to be bound by these Terms, our Privacy Policy, and our Acceptable Use Policy. If you do not agree, do not use the Service.

These Terms include an agreement to resolve disputes by binding arbitration on an individual basis (Section 17). Read it carefully.

1. Eligibility

To use the Service you must:

  1. Be at least 13 years old (or 16 if you live in the European Economic Area or the United Kingdom).
  2. Have the legal capacity to enter into a binding contract in your jurisdiction. If you are between 13 (or 16) and the age of majority, you confirm that your parent or legal guardian has reviewed and agreed to these Terms.
  3. Not be prohibited from receiving the Service under applicable law.

2. Your account

You need an account to use most of the Service. You agree to:

  • Provide accurate information when signing up.
  • Keep your account credentials secure and not share them.
  • Be responsible for all activity under your account.
  • Notify us promptly at support@casora.app if you believe your account has been compromised.

We may suspend or terminate your account if we believe you have violated these Terms, the Acceptable Use Policy, or applicable law.

3. The Service

Casora is an AI-powered tool that takes a photo of a real-world space and a text prompt from you, and uses generative AI to produce a redesigned image of that space.

The Service is provided for inspiration, exploration, and personal enjoyment. It is not professional architectural, structural, electrical, plumbing, fire-safety, or interior-design advice. Generated images are not construction documents and may show items, finishes, structural changes, or arrangements that are infeasible, unsafe, or not code-compliant. Always consult qualified professionals before making changes to a real building.

We may add, change, or remove features at any time. We may also impose limits on certain features or restrict access to parts of the Service.

4. Subscriptions

4.1 Subscription required for generation

Generating new designs requires an active paid subscription. Without an active subscription you can still sign in and view designs you previously created.

4.2 Billing through the App Store or Google Play

Subscriptions are sold through your mobile platform's in-app purchase system (Apple App Store or, when available, Google Play). The platform processes the payment, charges your account, and manages renewal. We do not receive your full payment-card information.

By purchasing a subscription you agree to the platform's terms in addition to ours.

4.3 Auto-renewal

Subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours before the end of the current period.

4.4 Free trials

If we offer a free trial, the trial converts into a paid subscription at the end of the trial period unless you cancel before the trial ends. Trial eligibility and length are determined by the platform and our then-current configuration. Only one trial per account.

4.5 Managing and cancelling

Manage or cancel your subscription at any time in your platform's account settings (for example, in iOS: Settings → Apple ID → Subscriptions). Deleting the app does not cancel your subscription.

4.6 Refunds

Refunds, where available, are handled by the platform according to its policies. We do not directly process refunds for in-app purchases. Where required by law, you may have additional refund rights, which we will honor.

4.7 Price changes

We may change subscription prices. New prices apply only to renewal periods that begin after we provide notice and, where required by your platform or by law, after you confirm the new price.

5. Your content and our content

5.1 Your inputs

"Your Inputs" means the photos, prompts, masks, references, and other content you submit to the Service.

You retain all rights you have in Your Inputs. You represent and warrant that:

  • You own Your Inputs or have all rights, licenses, and permissions necessary to submit them.
  • Your Inputs do not infringe or violate the rights of any third party (including intellectual property, privacy, publicity, or contract rights).
  • Your Inputs comply with our Acceptable Use Policy and applicable law.

5.2 License you grant us

You grant Casora a worldwide, non-exclusive, royalty-free license to host, store, transmit, reproduce, modify, create derivative works of, and process Your Inputs solely for the purposes of:

  1. Operating, providing, and improving the Service.
  2. Generating outputs you request.
  3. Complying with law and enforcing our agreements.

This license ends when you delete the relevant content from the Service or close your account, except for backup copies that have not yet been rotated out and copies retained as required by law.

We do not use Your Inputs to train AI models for the purpose of generating content for other users.

5.3 Outputs

"Outputs" means the AI-generated images and any related metadata that the Service produces from Your Inputs.

Subject to your compliance with these Terms, you may use Outputs for personal and commercial purposes. Outputs are generated automatically by AI models and we make no representation that any specific Output is original, unique, or eligible for copyright protection. Similar inputs from other users may produce similar Outputs. You are responsible for evaluating whether an Output is suitable for your intended use and for clearing any necessary rights.

You acknowledge that, under current U.S. copyright law, content generated solely by an AI system without sufficient human creative contribution may not be copyrightable.

5.4 Casora's content

The Service, including its software, design, brand, logos, look and feel, and all related intellectual property, is owned by Masas Technologies, LLC or our licensors. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. Nothing in these Terms transfers ownership of any of our intellectual property to you.

You may not:

  • Copy, modify, or create derivative works of the Service except as expressly allowed.
  • Reverse engineer, decompile, or disassemble the Service, except where applicable law forbids that restriction.
  • Remove, obscure, or alter any notices on the Service.
  • Use the Casora name, logo, or trademarks without our written permission.

6. Acceptable use

Your use of the Service must comply with our Acceptable Use Policy. Among other things, you may not submit photos of children as primary subjects, content depicting identifiable people without their consent, sexually explicit or violent content, content that infringes intellectual property, or content that is otherwise unlawful.

We may review submissions for safety and policy compliance. Automated systems may block submissions or generated outputs that we believe violate our policies.

7. Fair use limits

To keep the Service running smoothly for everyone, we apply reasonable usage limits, which may change from time to time. Bypassing or attempting to bypass any limit is a violation of these Terms.

If you believe your account is hitting limits in error, contact support@casora.app.

8. Feedback

If you send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without obligation to you.

9. Third-party services

The Service relies on third-party providers. Your use of those providers is subject to their own terms. We are not responsible for the practices of third parties or for events outside our reasonable control.

10. Copyright complaints (DMCA)

If you believe content on the Service infringes your copyright, send a written notice to our designated agent that includes the information required by 17 U.S.C. § 512(c)(3):

  • A physical or electronic signature of the rights holder or authorized agent.
  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate it.
  • Your contact information (address, phone, email).
  • A statement that you have a good-faith belief that the use is not authorized by the rights holder, its agent, or the law.
  • A statement, under penalty of perjury, that the information in the notice is accurate and that you are the rights holder or are authorized to act on the rights holder's behalf.

Send notices to: dmca@casora.app (subject: "DMCA Notice").

We may, in appropriate circumstances, terminate the accounts of users who repeatedly infringe.

11. Termination

You may stop using the Service at any time and may delete your account by emailing privacy@casora.app.

We may suspend or terminate your access to the Service, with or without notice, if we believe you have violated these Terms, the Acceptable Use Policy, or applicable law, or to protect the Service or other users.

On termination, your license to use the Service ends. Sections that by their nature should survive termination (including, without limitation, Sections 5, 8, 12, 13, 14, 15, 17, and 18) will survive.

12. Disclaimers

THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION.

WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT:

  • THE SERVICE WILL MEET YOUR REQUIREMENTS.
  • THE SERVICE WILL BE AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
  • ANY OUTPUT WILL BE ACCURATE, RELIABLE, ORIGINAL, NON-INFRINGING, FEASIBLE, SAFE, OR FIT FOR A PARTICULAR PURPOSE.

OUTPUTS ARE GENERATED BY MACHINE-LEARNING MODELS AND MAY CONTAIN ERRORS, ARTIFACTS, INACCURACIES, OR DEPICTIONS THAT ARE UNSAFE OR INFEASIBLE TO BUILD. YOU ARE SOLELY RESPONSIBLE FOR EVALUATING ANY OUTPUT AND FOR ANY DECISIONS YOU MAKE BASED ON IT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. THE EXCLUSIONS ABOVE APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MASAS TECHNOLOGIES, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA; OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE, WHETHER IN CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify, defend, and hold harmless Masas Technologies, LLC and its officers, directors, employees, agents, and licensors from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  1. Your Inputs.
  2. Your use or misuse of the Service.
  3. Your violation of these Terms or the Acceptable Use Policy.
  4. Your violation of applicable law or the rights of any third party.

We may take exclusive control and defense of any matter for which you are required to indemnify us, in which case you agree to cooperate with our defense.

15. Disputes — informal resolution first

Before filing a claim, you agree to try to resolve the dispute informally by emailing legal@casora.app. If we cannot resolve the dispute within sixty (60) days, you or we may bring a formal proceeding subject to Section 17.

16. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If you are a consumer in a jurisdiction whose law mandates a different governing law or forum, your mandatory rights under that law are not affected by this Section.

17. Binding arbitration and class waiver

Please read this Section carefully — it affects your rights.

You and Casora agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service, including their formation, breach, termination, validity, or enforceability, will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and not in court.

The arbitration will be held in the county where you live or, if you prefer, by telephone or video. Judgment on the award may be entered in any court with jurisdiction.

Class action waiver. You and Casora agree that any proceeding will be conducted only on an individual basis. You and Casora waive the right to participate in a class, collective, consolidated, or representative action.

Exceptions. Either party may bring an individual claim in small-claims court that qualifies. Either party may seek injunctive or equitable relief in court to protect intellectual property rights.

30-day opt-out. You may opt out of this Section by emailing legal@casora.app within 30 days of first agreeing to these Terms with the subject "Arbitration Opt-Out" and your full name. Opting out does not affect any other part of these Terms.

If any portion of this Section is found unenforceable, the rest remains in effect, except that if the class-action waiver is unenforceable, then this entire arbitration Section will not apply.

18. Miscellaneous

  • Entire agreement. These Terms, together with the Privacy Policy and the Acceptable Use Policy, are the entire agreement between you and us regarding the Service.
  • Severability. If any provision is held unenforceable, the rest remains in effect.
  • No waiver. Our failure to enforce a right is not a waiver of that right.
  • Assignment. You may not assign these Terms. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
  • Notices to you. We may give notice through the app, email, or by posting on this page. Notices to us must go to legal@casora.app.
  • Force majeure. We are not liable for failures or delays caused by events beyond our reasonable control.
  • Export. You agree to comply with U.S. and foreign export and sanctions laws.
  • U.S. government users. The Service is "commercial computer software" and "commercial computer software documentation". Use, duplication, and disclosure are subject to standard commercial license terms.

19. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date and, if the change is material, provide additional notice. Your continued use of the Service after the update means you accept the updated Terms.

20. Contact

Masas Technologies, LLC
Email: legal@casora.app
Website: masastechnologies.com